This could mean one of three things:
- The quote reference has not provided. This often happens when you initiate a cross-currency Pay-Out. Please generate a quote first and supply the reference when re-initiating the payout
- The destination currency is not supported on Fincra. Please refer to the API documentation for supported currencies you can make Pay-Outs in.
- You have not entered the beneficiary’s country.This often happens when you initiate an international Pay-Out. Please re-check the transaction information entered and supply the beneficiary’s country.