A new balance allows you to add currency to your existing list of currencies. This is a self-service feature that enables you to transact, receive, and convert funds in multiple currencies directly from your dashboard, giving you more flexibility in serving global customers.
Follow the step-by-step instructions below to add a new balance.
1. First, log in to the dashboard.
2. Click on "Balances" in the left menu.
3. Click "Create New Balance."
4. Select the currency from the list and proceed.
As soon as this is completed, the added currency will be reflected under balances.
To contact Fincra support, raise a request here or send us an email at support@fincra.com.